Do you know that emotional intelligence is one of the strongest indicators of success in business? It is because emotional intelligence is not only the ability to identify and deal with your own emotions but also the ability to become aware of others’ emotions. There is plethora of research on emotions and how to develop emotional intelligence. It reveals that the highest performers at work are those who demonstrate a higher emotional intelligence. A high performer in the workplace possess high emotional intelligence matters more than you think. It is, therefore, important to develop emotional intelligence in the workplace to improve relationships and enhance performance. Like intelligence quotient, emotional intelligence also varies from one person to another. While some people naturally have the ability to understand and step into other people’s shoes, others may require a little effort to build their emotional skills. It is imperative for you to become emotionally mature in order for you to improve emotional intelligence. This is dual-faceted is one part of it involves naming emotions specifically so you are able to differentiate between similar emotions like feeling sad versus overwhelmed.
The other part of it is knowing the profile of each emotion so you understand its message clearly to become emotionally mature. You may practice mindfulness to gain perspective on your feelings so you can manage negative emotions and harness positive ones. Becoming mindful of the words you use will allow you to develop empathy for others, which cements existing relationships and helps you build new ones. Moreover, when your emotional sharpness increases, you become more resilient to challenges. Once you understand the emotion, it becomes easier to cope with appreciation on your emotions. Always remember, your emotions are never wrong they are there to supportive you, so you have to be honest about how you feel. Learning to validate your own feelings lets you validate others’ emotions, which is a core component of practicing empathy. Empathy can be a little difficult to achieve, but there are a few things you can do to develop emotional intelligence and one of its most integral part. Learn to listen effectively to both the non-verbal and verbal messages of others, including body gestures and physical signs to become emotionally mature. Ask other people questions to find out more about what they are feeling and take feedback to clarify you’ve understood their feelings clearly. Even if you disagree with someone, respect and acknowledge the feelings of others even if you disagree, don’t make judgmental or belittling statements. In order to gain confidence in mastering become emotionally mature, think of a time you successfully grappled with a similar feeling in the past. If you can do it once, you can do it again as you bolster confidence in your previous successes, you’ll be able to navigate uncertain land with certainty. As a matter of fact, many of your social skills are deeply rooted in personal confidence and self-esteem by improving your social skills, you become a good listener, a trustworthy and an approachable person. This in turn builds up your own confidence, making it easier for you to have a greater acceptance and a better understanding of become emotionally mature, which thereby develops your emotional intelligence.
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An effective communication is more than just saying the right words and not likely to find the right words to say if you have never learned how to listen. It is no irony that a speech pathologist spends a lot of time helping clients learn how to listen in fact, it has coined the term immersion listening to describe a heightened listening style. When asked to describe this listening style that compares it to immersion learning when one studies a foreign language. They think it is a wonderful concept and pleased to publish the own words about the concept. Listening is the core of communication and without strong and authentic listening skills we will not be effective in other areas of communication like understanding and perspective of body language to speaking and commenting with insight. There continues to be limited awareness of the power listening can bring to initial interactions and building trusted relationships. Unfortunately, there is tend on how to improve listening skills to be a low priority on the self-improvement on to do list.
There are various of listening styles from passive to informational and superficial. However, the most effective is immersion listening style which is an authentic to essentially high-level approach how to improve listening skills. Immersion listening includes the components of full attention to openness in speaker perspective with empathy and receiving the complete message without pre-conclusion. The key of listening is to be open and in the moment without anticipating what your communication partner will say. This however does not mean the listener needs to agree with the speaker’s message it’s just means the listener needs to receive it fully. In today’s world of multi-tasking using a listening style can be challenging because of the necessary focus on discipline energy and commitment takes to put into practice on how to improve listening skills. However, individuals who use this listening style are typically viewed by others as energetic, interested and approachable. Business networking is a prime example of the power of immersion listening and the immersion listener can gain the attention and interest of others far more easily than someone who is a passive listener. People want to engage with others who demonstrate a true and authentic interest in them and their message. Listening truly is the foundation of communication and building relationships. When interacting with clients, colleagues or superiors, individuals need to know that their issues, goals and opinions are valued. It is only on how to improve listening skills through consistent use of listening style that others see the interest of their communication partner. The effort it takes to use in listening to build trusted relationships is small in comparison to the relationships and loyal client base that can result. Believing in listening as a listening style has great potential for use in media interviews, business situations, such as networking events, and in virtually every social relationship. Sometimes it’s not easy to begin a conversation but what can be even more difficult for many people is keeping the conversation going and how to improve listening skills will be. Believing by doing more than just asking a lot of questions sometimes ask the wrong question and the conversation is over and it calls them conversation killers. It may be able to save the conversation with a fast footwork but this will take the risk. |
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Photos used under Creative Commons from www.ilmicrofono.it, Alexandre Dulaunoy, grenade