Different people apply different ways to deal with conflicts, and most people use a few resolution strategies to deal with a specific issue. It is possible to measure the inclinations of a person toward specific strategies for conflict resolution.
The common approaches to resolving conflict include: Accommodate. Utilizing the method of accommodating to resolve conflict basically involves taking measures to satisfy the concerns or demands of other parties at the expense of your own desires or needs. Avoid. A person who tends to use the avoiding strategy mostly tries to sidestep to ignore the conflict, hoping it will resolve or dissipate by itself. Collaborate. The use of collaborating involves finding a solution that will satisfy the concerns of all parties involved. Compete. A person who uses the strategy of competing as conflict resolution tries to satisfy their own desires at the expense of the others involved. Compromise. The approach of compromising involves finding an acceptable resolution that will partly satisfy the concerns of everyone involved. When choosing a conflict resolution strategy, there are two categories people fall into; cooperativeness and assertiveness. Cooperativeness involves taking action to meet the needs of others while assertiveness involves taking action to meet your own needs. Each strategy of conflict management comprises various degrees of cooperativeness and assertiveness. For example, while accommodating includes a high amount of cooperativeness and a low amount of assertiveness, competing comes with a low amount of cooperativeness and a high amount of assertiveness. How to Choose the Right Method for Conflict Resolution If you prefer one of the strategies discussed above over the others, know that you may use all of these strategies in certain situations. For example, if the problem is minor and does not have lasting consequences, it may be best to accommodate the other person instead of trying to serve your own needs. But, if the conflict is more serious and will impact many people, you may need to choose a strategy with more assertiveness. To choose the best method for conflict resolution in any given situation, here are several factors to consider:
Enhance Your Skill to Resolve Conflict Being able to apply the best strategy for resolving conflict effectively is made possible by developing better skills. Examples of these skills that can help you include:
Although you may gear towards a specific type of resolution, you do not need to use this strategy in every circumstance. With time and effort, you can learn new conflict resolution skills that enhance your ability to negotiate and resolve problems with others. Eventually, you will be able to the conflict resolution method that is best for the situation, instead of the one that you always use.
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